Last Updated: June 6, 2025

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At Johar Highlands, we strive to ensure complete satisfaction with every purchase of our honey products. However, if for any reason you wish to cancel or request a refund, please review the following terms:

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Cancellation Policy

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• Orders can only be cancelled on the same day of placement.

• Once the order is dispatched, cancellation requests will not be accepted.

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Refund Policy

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• Refunds are applicable only for:

  • Damaged or leaking products received

  • Incorrect items delivered

  • Orders cancelled on the same day before dispatch

• All refund requests must be submitted with:

  • Order ID

  • A clear image of the damaged product (if applicable)

  • Reason for the refund request

• Refunds are processed within 16–30 business days after approval.

• Refunds will be issued to the original payment method or via UPI/bank transfer as applicable.

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Shipping Timeline

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• Orders are shipped within 2–4 business days of confirmation.

• Delivery typically takes 8–14 business days depending on the location.

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Need Help?

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If you have any questions regarding cancellations or refunds, please contact us at:

📧 info@joharhighlands.in
📞 +91 7889625285